Backup Genie Reviews & Ratings

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Does Backup Genie offer discounts to military families and veterans?

Does Backup Genie give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Backup Genie? Does Backup Genie have a military discounts webpage or website?
Knoji Staff asked this on May 26, 2017 Posted in Backup Genie0 answers

What is the upload speed of Backup Genie? What is the average time required for uploading, say 1GB of data?

The speed of your upload depends on your Internet connection. Whenever you purchase a specific Internet package, the vast majority of the bandwidth is available to use for downloading. A much smaller amount is available for uploading, which often makes upload speeds much slower than download speeds....
Matthew Johnson answered this on Jul 6, 2012 Posted in Backup Genie1 answer — Last reply 65 months ago

Does Backup Genie use any kind of encryption while storing users' data? What is the level of security?

Yes, Backup Genie takes the extra precautions for making sure your files are 100% secure.  Data is constantly encrypted using a 256 bit secured socket layered encryption. Data is always heavily encrypted using a combination of 128bit SSL and 256bit AES encryption keys. Backup Genie uses the ser...
answered this on Jun 28, 2012 Posted in Backup Genie1 answer — Last reply 65 months ago

What is Backup Genie 's return / refund / exchange policy?

Backup Genie offers a 30-day money back guarantee. During that time period, if a consumer decides the product is not for him or her, the device can be returned. If a consumer cancels his or her account in the first thirty days, a full refund is given back, according to the Terms & Conditions sec...
answered this on Jun 28, 2012 Posted in Backup Genie1 answer — Last reply 65 months ago

What are the business plans offered by Backup Genie?

Currently, Backup Genie offers five business plans; the Start up for $199.00 a year- 100GB online storage, the Pro for $349.00 a year- 250GB online storage, the Premium for $499.00 a year- 500-GB online storage, the Enterprise for $749.00 a year- ITB online storage and the 2TB plan for $1,299 a year...
answered this on Jun 28, 2012 Posted in Backup Genie1 answer — Last reply 65 months ago

Does Backup Genie accept credit/ debit cards or personal checks?

Currently, Backup Genie accepts Visa, MasterCard, American Express and PayPal methods of payment.  You should be able to use your debit card if it displays a Visa or MasterCard logo on it and provided you have sufficient funds on it to cover your purchase. Regrettably, Backup Genie cites that t...
answered this on Jun 24, 2012 Posted in Backup Genie1 answer — Last reply 65 months ago

Does Backup Genie accept paypal?

Backup Genie accepts payment through Paypal. Aside from this payment method, Backup Genie also accepts credit cards bearing the logos of Mastercard, Visa and American Express. More details on the what payment methods they accept can be read at their website.
answered this on Jun 24, 2012 Posted in Backup Genie1 answer — Last reply 65 months ago

Does Backup Genie provide any trial service?

Backup Genie's 30 day moneyback guarantee works like a trial service, that is, if you are not satisfied with their range of backup plans. This means that you will need to subscribe to their backup plans depending on the number of documents, photos and songs that you intend to backup before you ...
answered this on Jun 24, 2012 Posted in Backup Genie1 answer — Last reply 65 months ago

What products and services does Backup Genie sell / offer?

answered this on Dec 31, 1969 Posted in Backup Genie1 answer — Last reply 69 months ago

Where is Backup Genie located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in Backup Genie1 answer — Last reply 69 months ago

Where can I find Backup Genie's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Backup Genie1 answer — Last reply 69 months ago

What are Backup Genie's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in Backup Genie1 answer — Last reply 69 months ago

What products and services does Backup Genie sell / offer?

answered this on Dec 31, 1969 Posted in Backup Genie1 answer — Last reply 69 months ago

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